Small fixes
An agreed list of fixes for your existing website.
From €190+ VAT 25.5%- One task list, up to 3 hours of work
- Backup and check of the pages changed
- List of completed changes
Biss Digital / website supportKeep your website
Keep your website
working as expected.
Choose a one-off fix, a site migration, performance work or a limited monthly maintenance package. We confirm access, backups, site condition and included hours before starting.
One-off or
regular support.
Technical maintenance
Regular maintenance for one working website.
From €30/month+ VAT 25.5%- Up to 1 hour of hands-on work per month
- Updates to compatible components
- Backup and form checks
Maintenance and content updates
Technical maintenance plus small changes to text, images or existing sections.
From €190/month+ VAT 25.5%- Technical maintenance included
- Up to 2 hours of small content changes per month
- View check and change log
Information for an estimate
We need the website address, a description of the issue and a working contact method. We may need to know the platform to prepare an estimate. Access credentials are provided securely only after the work has been agreed.
Not included automatically
24/7 emergency support, hosting, licences, email migration, unlimited tasks and entirely new pages. The scope depends on the service you choose.
02 / How the work proceeds
A clear way of working
- 01
Describe the need
Tell us the website address and what needs fixing or changing. Do not send passwords or advertising-account access through the form.
- 02
Review the situation and scope
We compare the need with the selected service description. If compatibility is unclear, the site is infected or there are signs of a serious outage, we first establish what can be checked.
- 03
Agree and implement
We agree the right scope before starting. If the request exceeds it, we agree any further work separately.
- 04
Check and hand over
We check the result in the agreed way and report what we did. If a change log is included, we provide it with the result.
03 / Preparation and scope
First, describe the issue
Tell us the website address, what is not working or what needs changing, and when you noticed the issue. You can include an example or a screenshot of the error. Do not send passwords through a public form. If the agreed work requires access, we will agree a secure way to provide it.
Do not send passwords through the public form. If the agreed work requires access, we will agree on a secure way to provide it.
04 / All work
Choose the work you need
One-off tasks and recurring services. Open a description to check the scope.
Small website fixesFrom €190+ VAT 25.5%
What you receive. One agreed task list that fits within 3 hours; change log.
How we do the work. We reproduce the issue; make a backup; fix it; check the affected pages and report what changed.
Not included: An unlimited number of tasks and serious plugin compatibility issues.
Discuss this service ↗Speed optimisation for a small WordPress websiteFrom €390+ VAT 25.5%
What you receive. Up to 5 page templates: image, cache and available settings optimisation; measurements before and after.
How we do the work. We measure loading time; identify heavy elements; make safe improvements and repeat the measurements under the same conditions.
Not included: A guaranteed score of 100, server or architecture changes and paid licences.
Discuss this service ↗Migration of a small websiteFrom €390+ VAT 25.5%
What you receive. One WordPress website of up to 2 GB and one installation; backup, migration and checks.
How we do the work. We check compatibility; back up files and the database; restore the copy; check forms and URLs; and agree on the launch.
Not included: Email migration, an online shop, a malware-infected website and complex DNS configuration.
Discuss this service ↗Technical website maintenanceFrom €30/month+ VAT 25.5%
What you receive. Per month: updates for one working website, backup and form checks; up to 1 hour of hands-on work.
How we do the work. We check the available backup; update compatible components; check key pages and record the result.
Not included: Hosting, licences, 24/7 support, emergency recovery and content changes.
Discuss this service ↗Website maintenance and content updatesFrom €190/month+ VAT 25.5%
What you receive. Per month: “Technical website maintenance” service plus up to 2 hours of small text, image or existing-section changes.
How we do the work. We carry out maintenance; combine tasks into one list; make the changes; check the result and provide a change log.
Not included: Entirely new pages, new features and carrying hours over to the next month.
Discuss this service ↗Contact or booking formFrom €290+ VAT 25.5%
What you receive. One standard form with up to 8 fields, notifications, confirmation and basic spam protection.
How we do the work. We agree on the fields; configure the form and notifications; check error states and delivery of a test message; provide a guide.
Not included: Payments, user accounts and complex CRM integration.
Discuss this service ↗05 / Frequently asked questions
Before requesting maintenance
Do I need to order an audit first?
No. If the need is clear, describe it and discuss a suitable service directly. An additional check may be needed if the cause is unknown or the site’s condition makes it hard to estimate the scope.
What is included in regular maintenance?
Technical maintenance covers updates for one working website, backup and form checks, and up to 1 hour of hands-on work per month. Content updates add up to 2 hours of small text, image or existing-section changes. All limits are described in the service catalogue.
What if the issue is urgent or the site is infected?
Describe the situation and provide the website address. This does not automatically fall within small fixes; we first assess the situation and scope. 24/7 service is not available.
Can I carry hours over to the next month?
No. Hours in the content update service cannot be carried over. Other terms for recurring work follow the selected service.
When will the work be completed?
Timing depends on the task, site condition and agreed scope. We agree a schedule before starting; no response time is promised in advance.
The next step
Describe your project What needs fixing or updating?
Tell us what you need. We will define the scope and suggest a clear way forward.